Privacy Policy

Last updated: 1 January 2027

Hudhud House ("we", "us", "our") is a small digital-products business operated by {{OWNER_NAME}} at {{DOMAIN}}. We care about your privacy and keep the data we collect to the minimum needed to run our shop and email list. This policy explains what we collect, why, and the choices you have.

The short version: We collect your email if you sign up for our list or buy from us, we use it to deliver your files and send occasional emails, we never sell your data, and you can ask us to delete it at any time by emailing {{SUPPORT_EMAIL}}.

1. Who is responsible for your data

The data controller for personal information collected through this website is {{OWNER_NAME}}, trading as Hudhud House. You can reach us any time at {{SUPPORT_EMAIL}}.

2. What we collect

Email address — when you request our free sampler or subscribe to our newsletter.
Order information — when you buy a product, our checkout partners (see section 4) collect your name, email, and payment details in order to process the sale and deliver your files. We do not see or store your full payment card details.
Messages you send us — if you email us for support, we keep that correspondence to help you.
Basic website analytics — like most websites, our hosting and any analytics tools may record non-identifying technical information such as pages visited and general device/browser type, to help us understand what's useful and keep the site working.

We do not knowingly collect information from children. Our products are bought by adults for their families.

3. Why we use your data (and the legal basis)

To deliver what you asked for — sending your free sampler or the products you bought (performance of a contract / your request).
To email you — occasional updates about new printables, seasonal resources, and offers (your consent, which you can withdraw at any time).
To provide support — answering your questions and fixing any file problems (our legitimate interest in serving customers).
To keep the business running and lawful — such as keeping basic records of sales (our legitimate interests and legal obligations).

4. Who we share data with

We never sell or rent your personal data. We share it only with the trusted service providers we need to operate, and only for that purpose. These include:

Our checkout and delivery partners (for example, our online stores and payment processors), who handle your order and payment. Purchases of paperback books are sold and fulfilled by Amazon under Amazon's own privacy policy.
Our email service provider, which stores our mailing list and sends our emails.
Our website host and any analytics provider, which keep the site online and give us basic, aggregated usage information.

Each of these providers is bound to protect your data and use it only to provide their service to us. Because some of these providers operate internationally, your data may be processed outside your country; where that happens we rely on the providers' own safeguards for lawful international transfers.

5. How long we keep it

We keep your email on our list until you unsubscribe or ask us to remove it. We keep basic order records for as long as needed to support you and to meet any legal or accounting requirements, after which they are deleted or anonymised.

6. Your rights

Depending on where you live (including under the EU/UK GDPR), you have the right to:

Access the personal data we hold about you;
Correct data that is wrong or out of date;
Ask us to delete your data ("right to be forgotten");
Object to or restrict certain processing;
Withdraw your consent to marketing emails at any time;
Request a copy of your data in a portable format.

To exercise any of these rights, email {{SUPPORT_EMAIL}} and we'll respond promptly. You also have the right to complain to your local data-protection authority.

7. Unsubscribing

Every marketing email we send includes an unsubscribe link. Click it and you'll be removed from the list. You can also email us to be removed.

8. Cookies & tracking

Our own site uses only the cookies needed for it to function and, where used, simple analytics. Our checkout and email partners may set their own cookies when you interact with their forms or complete a purchase, governed by their privacy policies.

9. Security

We take reasonable steps to protect your information, and we rely on established providers who maintain their own security measures. No method of transmission over the internet is 100% secure, but we work to keep your data safe.

10. Changes to this policy

We may update this policy from time to time. When we do, we'll change the "last updated" date above. Significant changes will be communicated where appropriate.

11. Contact us

Questions about your privacy or this policy? Email us at {{SUPPORT_EMAIL}}. We're a small family-run business and we read every message.